Privacy Policy

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Privacy Policy

Effective Date: 1 January 2025

This Privacy Policy explains how Viceroy Coins UK (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website (the “Site”). We are committed to safeguarding your privacy and handling your personal data transparently and securely.

1. Who We Are

Viceroy Rare Coins is a specialist rare coin dealer based in London, focusing on high-value British, European, and American coins.

2. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, postal address, phone number.
• Identity Information: Copies of ID or proof of address (only when required for regulatory or verification purposes).
• Transactional Information: Details of purchases, payment information (processed securely by our payment providers), and delivery preferences.
• Technical Data: IP address, browser type, device identifiers, operating system, and website usage information (collected via cookies and analytics tools).
• Marketing Preferences: Your consent for receiving marketing communications.

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders or valuations.
• Communicate with you about your purchases, enquiries, or consultations.
• Provide customer support and personalized services.
• Send newsletters or marketing communications (if you have opted in).
• Improve our website, products, and services.
• Comply with legal and regulatory obligations, including anti-money laundering (AML) and tax regulations.

4. Legal Bases for Processing

We process your personal data based on the following legal grounds:

• Performance of a contract (e.g., processing an order or valuation).
• Compliance with legal obligations.
• Legitimate interests (e.g., improving our services, fraud prevention).
• Consent (for marketing communications).

5. Data Sharing

We may share your data with:

• Payment processors and financial institutions for transaction processing.
• Delivery and logistics partners to ship your items securely.
• Professional advisors, such as legal or tax advisors.
• Government authorities or regulators, when legally required.

We do not sell or rent your personal data to third parties.

6. International Transfers

Your data may be transferred outside the UK or European Economic Area (EEA) when necessary (e.g., for overseas deliveries). In such cases, we ensure appropriate safeguards are in place to protect your data in line with UK GDPR.

7. Data Retention

We retain your data only as long as necessary for the purposes described in this policy, or as required by law (e.g., tax or accounting requirements).

8. Your Rights

You have the following rights regarding your personal data:

• Right to access
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent at any time (for marketing communications)

To exercise your rights, please contact us at info@viceroyrarecoins.com

9. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

10. Cookies

Our website uses cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Please see our Cookie Policy for further details.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We will post any changes on this page and update the effective date above.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Viceroy Rare Coins
London, United Kingdom
Email: info@viceroyrarecoins.com
Phone: +44 7572673711

Cookie Policy

Effective Date: 1 January 2025

At Viceroy Rare Coins  (“we”, “our”, “us”), we use cookies and similar technologies to improve your experience on our website, analyze site traffic, and personalize content.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help remember your preferences and make the site work more efficiently.

Types of Cookies We Use

• Essential Cookies
  Necessary for the website to function properly (e.g., security, shopping cart, navigation).
• Performance & Analytics Cookies
  Help us understand how visitors use our site so we can improve it (e.g., Google Analytics).
• Functionality Cookies
  Remember your choices and preferences (e.g., language, region).
• Marketing Cookies
  Used to deliver relevant ads or marketing messages based on your browsing behavior.

Managing Cookies

You can control and manage cookies through your browser settings. You can also delete cookies already stored on your device.

However, disabling essential cookies may affect website functionality.

Third-Party Cookies

We may allow trusted third parties to place cookies for analytics or advertising purposes. These third parties have their own privacy and cookie policies.

Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about our use of cookies, please contact us.